Saturday, September 13, 2008Y
13th sep
This week has flew passed and today is already saturday!!! It has been a rather busy week. My manager and other managers has discussed about my jop scope and finally I was given a list of my jop scope. My job list includes about 10 items.. =_="" *fainted*
I was kept extremely busy with my duties, transport claims, vendor reconciliations, non-patient billings, passing journals.. but, mainly centered on the transport claims.. checking the transport claim forms submitted to me, answering phone calls regarding the claims, getting scoldings because of these claims (this is the part I dread most)... I don't like picking up the phones, at the moment, those people who called/calls me, their topic will confirm be regarding the transport claims...
The only highlight of the week was, my Boss asked me to tag along to a meeting, and although I didn't speak more than 20 words during the meeting (haha, I was more like an audience during the meeting), I gained more knowledge about my company's business, which is a good thing. But the bad thing is that, amidst the conversations between the company's directors and the external members I was totally lost at some parts...
I also made a few blunders this week.. the more significant ones I can think right now are:
- Sent an email without a subject
- For the same email, instead of CC-ing I BCC-ed.. -_-"
- Posted an entry twice
- Reversed out a correct entry due to my blur-ness
Lastly, I think I need to brush up on my conversational skills... Must speak like a professional... Speak proper english or mandrain.. No singlish, hokkien or cantanose on the phone or with my direct manager (my department has 3 managers, and I mainly report to only 1). Remain cool, calm and level-headed at all times... Don't let fierce people intimidate me... Stand firm on my grounds....
I'm sadly lacking in alot of areas right now and really need to pull up my socks!
I want to go on a shopping spree!!! I want to go spa! Go for a haircut!! Facial!!!!! >_<
Labels: Ramblings
10:07:00 pm.
